Clarity in conversation–written and verbal–is something I see as a way of reducing confusion and improving outcomes. If conversation clarity is something you’d like to tackle, here’s an exercise that will help you get started:
You want to form a very effective team – who would you select? A group of random generalists who will try as hard as they can to do whatever it is you want them to do? Or – A group of individuals who have demonstrated expertise in the various elements of the task at hand?
You can’t clone success. Every day begins with new challenges and opportunities. You only succeed when you apply today’s answers to today’s problems. The most foolish thing you can do is to rely on past solutions for future dilemmas.