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[Note - this piece was originally published in May 2005. The current graduation season got me to thinking about what and why we learn - and I think there's still great relevance in this one from the archive]. When I was kid, the entire collection of everything I needed to know was contained in a Continue reading It’s Not Who You Know, Or What You Know – It’s HOW You Learn It [Counter Intelligence - May 2011] I’ve had the pleasure lately of getting to know members of a local chapter of STC – The Society of Technical Communicators. These are the folks who write Operator and Policy Manuals for complex machines, software applications and services. One member has been writing articles for medical journals for 30 Continue reading Treat Your Employees Like Machines Note: this is an OLD column–originally posted in 2004. Like good wine, cigars and leather jackets some thoughts just get better and better with age. For the benefit of recent subscribers and those who’ve forgotten – here goes: May I Introduce “Thing One” and “Thing Two” Two of my clients are approaching change in their Continue reading The Two Things This is the initial public beta of my new podcast – Counter Intelligence (The Podcast). Once I get the kinks worked out, there will be regular installments from previous columns that still have current relevance, plus on-going commentary on my writing. Regular subscribers to the monthly column will be able to hear me “think aloud” Continue reading Counter Intelligence (The Podcast) Beta Test |
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