The death of voice mail

It’s not necessarily a “new rule” but it is a significant change in the way people communicate.

My job is to “help companies think differently” so consider the way you leave messages for people.

This NYT piece presents arguments for the impending death of voice mail. And I have to agree. I’d much rather receive

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Thing 1 and Thing 2 (Re-dux)

Change !!

Why isn’t Bob Dylan’s The Times They Are A-Changing the number one song on radio these days. There’s never been a time when the future is less likely to resemble the past than right now.

Rules are changing at an unprecedented pace. What was, isn’t. What was going to happen, didn’t. The place

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"We don't need that"

In November 2001, I wrote my first-ever of what was to become a monthly newsletter called Market Intelligence. The subject was a synopsis of a report by Roper Research on trends immediately following the September 11 terror attacks. Roper was calling what they saw “re-centering” and said their research indicated a marked increase in American’s

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Post-consumer age?

In my recent white paper Five Factors Affecting the Future my #2 factor is a new Post-consumer attitude.

Today’s NYT, Shaila Dewan reports from Atlanta on the demise of Conspicuous Consumption:

In just the seven months since the stock market began to plummet, the recession has aimed its death ray not just at the credit

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This post is not about the economy

Since May of 2008 I have been writing and speaking on the idea that you may need to stop thinking outside the box and start looking for a totally new box.

Drawing from a Newsweek piece by Robert Samuelson, I suggested that foundational realities might crumble as the future becomes the present. Well, it appears

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Some new ideas are just plain dumb

When we do brainstorming sessions during strategy retreats we usually encourage folks to open up and not hold back. I often use the acronym T-R-I-T-E to help them break their inhibitions.

T-R-I-T-E stands for Taking Ridiculous Ideas To Extremes. And I tell the group that “we are going to explore the outer limits and then

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How distinctive are you?

Collapse of Distinction – Scott McKain Thomas Nelson

In an age when mom & pops are shivering in the shadow of mega-retailers, local cafes are being gobbled up by corporate food palaces and independent hardware dealers are being hammered by category-killers, Scott McKain’s The Collapse of Distinction is an actionable guide to creating the differentiation

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The value of feedback

I am working with two clients right now who desperately need and want to fire employees who are clearly not adding value to the equation. Their dilemma is – they can’t pull the trigger because they have failed to provide adequate feedback on the employee’s performance. It has been easier to ignore and “work around” issues but

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Conundrum

I position myself as a consultant who can help companies think differently. I write and speak about breaking molds, moving away from and beyond whatever status quo you find yourself in. So – how does someone who preaches the gospel of change build his own brand?  Brand building is all about consistency – how do

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My first hardback book

This is exciting.

My first hardback was released this past week by Tyndale House.

The One Year Mini for Leaders is 365 daily devotions on leadership.

The jacket says the book has “daily, thought-provoking insights” – I hope you agree.

For those following the promotion we ran in August – More than 2,500 people

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